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Privacy Policy

Last updated: February 22, 2026

1. Data controller

BH EURL (TrustAkt brand)
SIRET: 807 554 589 00034
Address: 7, rue Guersant 75017 Paris, France
Email: [email protected]
Data Protection Officer (DPO): [email protected]

2. Data collected

We collect the following categories of data:

Category Data Purpose
Identity Name, first name, email Account management
Connection IP address, user-agent, timestamp Security, logs
Usage Platform actions, preferences Service improvement
Billing Payment information (processed by Paddle) Subscription management
Content User-generated data (projects, documents, etc.) Service delivery

3. Legal basis for processing

In accordance with the GDPR (EU Regulation 2016/679), our processing is based on:

  • Performance of a contract (Art. 6.1.b): service delivery, account management.
  • Legitimate interest (Art. 6.1.f): security, service improvement, fraud prevention.
  • Legal obligation (Art. 6.1.c): retention of accounting data.
  • Consent (Art. 6.1.a): analytical and marketing cookies.

4. Data retention periods

Data Retention period Legal basis
Account data Duration of subscription + 30 days Performance of contract
Accounting records 10 years Legal obligation (French Commercial Code, Art. L123-22)
Audit logs 5 years Legitimate interest
Cookies / analytics 13 months CNIL recommendation

5. Sub-processors

We use the following sub-processors to deliver our services:

Sub-processor Purpose Location
Vercel Inc. Hosting & CDN EU (Frankfurt, eu-central-1 region)
Supabase Inc. Database & authentication EU (Frankfurt)
Paddle.com Market Ltd Payments & billing (Merchant of Record) United Kingdom / EU
Sentry (Functional Software Inc.) Error monitoring EU

All our sub-processors are contractually bound to comply with the GDPR and to process data exclusively for the purposes described above.

6. Transfers outside the EU

Our data is hosted within the European Union. In case of transfer to a third country (notably the United States for certain sub-processors), we ensure that adequate safeguards are in place (European Commission standard contractual clauses, adequacy decision, or EU-US Data Privacy Framework).

7. Your rights

In accordance with the GDPR, you have the following rights:

Right GDPR Article How to exercise
Access Art. 15 Email to [email protected]
Rectification Art. 16 From your personal space or by email
Erasure Art. 17 Account deletion or email to DPO
Restriction Art. 18 Email to DPO
Portability Art. 20 Export from the platform (CSV, JSON formats)
Objection Art. 21 Email to DPO
Withdrawal of consent Art. 7.3 Cookie settings or email to DPO

We commit to responding to any request within 30 days.

8. Data security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Data encryption in transit (TLS 1.3) and at rest
  • Secure authentication (bcrypt hashing, MFA available)
  • Access logging and regular audits
  • Environment separation (production / development)
  • Encrypted automatic backups

9. Data breach

In the event of a personal data breach presenting a risk to your rights and freedoms, we commit to notifying the CNIL within 72 hours and to informing you as soon as possible, in accordance with Articles 33 and 34 of the GDPR.

10. Supervisory authority

If you believe that the processing of your data constitutes a violation of the GDPR, you have the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés):

CNIL
3 Place de Fontenoy, TSA 80715
75334 Paris Cedex 07
www.cnil.fr/fr/plaintes

11. Contact

For any questions relating to this policy, contact our DPO: [email protected]

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